Communicating with you
Wednesday, April 30th, 2008We are continually striving to improve our services and have been working on alternate communication methods to enhance your experiences with The Drake Center. We would love to add email communications and texting to our telephone contact. Would you like to receive an email or text while you are vacationing and your pet is boarding with us letting you know how things are going and what your pet is doing? Would you love it if it contained a picture? How about if your pet is here with us having a dentistry? Would you like brief updates through the day to ease your worry? Do you spend the day wondering what is going on? We want to provide updates so you can be in the loop. After procedures we like to follow up. Would it be nice to get an email that you can respond to? We typically call the following day and receive answering machines so we really don’t get the opportunity to find out how your pet is really doing, and we want to know! There are so many other ways we can utilize these great communication tools so please let us know what you think. Of course this will never replace our need to speak in person or over the phone it is just an added tool to add to our ability to stay in touch with you about your precious pet. Please share your thoughts.